Shipping policy
Shipping & Delivery Policy
At VELORA™, we are committed to providing an efficient, transparent, and reliable shipping experience for all our customers.
1. Order Processing
All orders are processed and prepared within 3 to 4 business days after the purchase is confirmed. During this time, we verify, prepare, and pack your order.
2. Delivery Time
Once processed, orders are delivered within an estimated 6 to 8 business days.
This means the total estimated delivery time is 9 to 12 business days.
3. Shipping Availability
We ship to most countries. The delivery times listed above apply generally, although they may vary depending on the destination.
4. Additional Information
Delivery times are estimates and may be affected by external factors such as:
- Customs processing
- High-demand periods
- Shipping or logistical delays beyond our control
5. Order Tracking
Once your order has been shipped, you will receive a tracking number so you can monitor your shipment at any time.
6. Business Days
Business days do not include weekends or public holidays.
Customer Support
If you have any questions regarding the shipping of your order, please contact our customer support team and we will be happy to assist you.